FAQ
✨ Are MERÆ jewelry pieces handmade?
Yes, each piece is carefully handcrafted. MERÆ jewelry is created in small batches in my workshop in the south of France to guarantee the quality and uniqueness of each piece.
💍 What materials are your jewelry made of?
Our jewelry is made of solid 925 silver. We prioritize durable, hypoallergenic materials that withstand everyday wear and tear.
🌸 How do I care for my jewelry?
To preserve their shine, avoid prolonged contact with water, perfume, or chemicals. Store them in their case after use. A soft cloth or a special silver polishing cloth is all you need to restore their brilliance.
📦 What are the delivery times?
Orders are processed within 24 to 48 hours. Deliveries in France generally take 2 to 5 business days. You will receive your jewelry in a MERÆ box, ready to give as a gift (or to treat yourself ✨).
🌍 Do you ship internationally?
Yes, we deliver worldwide! Shipping costs and delivery times vary depending on the destination and are calculated automatically at checkout.
🔁 Can I return or exchange a piece of jewelry?
Yes, you have 14 days after receipt to request a return or exchange. Returns are easy: contact us at contact@meraejewelry.com to get your return label.
🎁 Are MERÆ jewelry pieces delivered in gift packaging?
Always 💌 Each piece of jewelry is carefully presented in a MERÆ box, accompanied by a card and ready to be given as a gift.
📏 How do I choose my ring size?
Visit our Size Guide to find your perfect fit. And if you're unsure, choose a size up — our rings are slightly snug for a perfect fit.
💫 Do you offer custom-made jewelry?
Not at the moment, but we're working on a customizable collection coming soon. Sign up for our newsletter to be notified first.
💌 How to contact MERÆ?
You can write to us at contact@meraejewelry.com or via the website's contact form. We respond within 24 hours (often faster ✨).